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    Three Convenient Ways to Pay Your Bill

    Easy Options for Bill Payment

    Paying your bill has never been easier with three payment options. We accept all major credit cards, HSA/FSA account, and paper or electronic check.

    If you are having difficulty paying for your medication or have questions regarding payment, please speak with a member of our OncoAdvocate® Team

     

    Online Bill Pay

    Pay your bill conveniently and securely from the comfort of your home or anywhere you choose. Online Bill Pay allows you to pay your invoices from a checking or savings account, credit/debit cards, or HSA/FSA accounts. You will need your account number and Statement ID that is located on your monthly statement.

    BILL PAY

    Paper Checks

    You can also pay by paper check by returning your payment with your monthly mailed statement. Make sure your account number is included. Our address is:

    Onco360
    Attn: Billing Department
    13410 Eastpoint Centre Drive
    Louisville, KY 40223

    myOnco360 Patient App + Portal

    Pay your bill and manage your account with the myOnco360 Patient App + Portal – anywhere, anytime. You can also sign important documents with DocuSign, upload documents, receive 24/7 access to prescription information, tracking numbers, and more! Download the app from the Google Play or Apple App store with keyword myOnco360 or visit myOnco360.com. 

    If you would like to receive your monthly statements by email, enroll here for e-Statements. Easily manage, view, and print statements. All you need is your account number and statement ID for instant access.

    FAQs

    Any concerns about your account can be communicated via phone. Call our Billing Department at 877.662.6633 Monday – Friday 8:00 AM – 5:00 PM EST or at [email protected].

    Your copays or out-of-pocket costs can change because of Medicare, Medicaid, or insurance benefit changes. Plans can change throughout the year, but the biggest changes can happen at the beginning of the year. Please let us know if you have any insurance changes as soon as possible.
    Please call us at 877.662.6633 and ask for the Reimbursement Team or email us at [email protected]. Communicating insurance changes helps us make sure we have your most up-to-date information so we can properly charge your insurance company.
    The only way to view your account information online is through our Patient App + Portal . Sign up for access to your account.
    When you pay your bill online, you will be emailed a receipt. Be sure to include your email address.
    We have an expert OncoAdvocate® Team made up of over 30 associates who can help. Give us a call at 877.662.6633 and ask for the Advocacy Team or contact us.